The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
See item details for return and exchange eligibility.
Request a cancellation within: 0 hours of purchase
I value your privacy and process your personal data only as necessary to operate my Etsy shop and fulfill your orders.
I collect your name, shipping address, email address, payment information (processed securely by Etsy), and order details to process and ship your order, communicate with you, comply with legal and tax obligations, and provide customer support.
I share your information only with Etsy, shipping carriers, payment providers, or when required by law. I never sell your personal information or use it for marketing without your consent.
I keep your personal information only as long as necessary to fulfill your order and comply with legal and tax obligations.
If you are located in the European Union or the United Kingdom, you have the right to access, correct, restrict, or delete your personal data in accordance with applicable law. If you have any questions, please contact me through Etsy Messages.
Unclaimed Parcels
If an order is not collected by the Customer and the parcel is returned to the Seller, without the Customer having previously notified the Seller of their withdrawal from the contract, the Seller may refund the purchase price of the item less the reasonable costs actually incurred by the Seller in connection with the original shipment and the return of the unclaimed parcel.
Failure to collect a parcel does not, by itself, constitute a valid withdrawal from the contract.
This provision does not limit any statutory rights of consumers under applicable law.
Model Withdrawal Form
If you wish to withdraw from your purchase, please send the following information:
- Order number
- Your name
- Your address
- Date of receipt of the item
- Date of your withdrawal request
You can send your withdrawal request through Etsy Messages.
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):
https://ec.europa.eu/consumers/odr